Most dogs pull their owners into Dogma, shop manager Didi Tremblay says. For the anxious minority, however, a groomer’s demeanor makes all the difference. “The calmer you are, and the more balanced you are, the more that dog is going to trust you,” Tremblay says. “You stay calm but assertive, and you’ll make a friend.”
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Second Place: PetSmart
Third Place: Fin & Feather Pet Center
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