HowieC 
Member since Jul 16, 2011


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Re: “Brew News

From today's (1/30) NYT, in an article about Shake Shack's success, quoting founder Danny Meyer:
“The thing I learned growing up in St. Louis,” he told St. Louis magazine in 2007, “was the power of hospitality. The enormously warm feelings of loyalty that come from feeling welcome and being recognized and having the sense that the restaurant is happy to see you.”
Some Richmond dining places could learn from this. Lately when dining out I find that I often get the feeling from hosts/hostesses that they would much rather I wouldn't trouble them with my business. And usually after that, I don't, regardless of how good the food and service is.

2 likes, 1 dislike
Posted by HowieC on 01/30/2015 at 11:15 AM

Re: “Times-Dispatch Cuts 20 Jobs

The T-D is in a death-spiral: declining revenue causes layoffs which causes reduced quality and less usefulness of the product, which causes declining revenue, which causes layoffs, which causes . . . .
Management insists on reducing unique, local, original content. Making the content of the paper more a reflection of the culture and events that make Richmond unique would be the only way to save it but the owners and managers of Media General refuse to make that investment.

Posted by HowieC on 07/16/2011 at 3:05 PM

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