101 W. Franklin St. at the Jefferson Hotel
Second Place: Acacia Mid-Town
Third Place: Can Can Brasserie
Along with local legends about alligators, presidents and Elvis, the Jefferson Hotel is Richmond's longtime standard-bearer for Southern hospitality. Manners matter there, even as times — and the stars bunking in — have changed. In the hotel's restaurant and lounge Lemaire, top-ranked service is the result of a thorough training program and the high standards of chef Walter Bundy, whose culinary feats get the supporting cast they deserve. Guests come expecting the best, and leave knowing they've gotten it. Training also is a hallmark at fine-dining standout Acacia Mid-Town, where co-owner Aline Reitzer takes the lead in showing servers and staffers how to fine-tune their performance. With a prominent and discerning clientele, Acacia gets high marks for its unwavering commitment to excellence. And in Carytown, no matter how jammed it may be, Can Can Brasserie defies the odds with fast, attentive service and well-versed staffers who turn tables expertly and often.