Second Place: HandCraft Cleaners
Third Place: Bill’s Cleaners and Laundry
If Puritan Dry Cleaners made dry cleaning more convenient, your clothes would clean themselves. First, there are the yellow bags, tagged with your info. Fill with laundry and drop off — at midnight, if you must. That’s why the secure clothing drop exists. Then come email alerts and easy pay. Home delivery has taken off in the last year, says Norman Way, the company’s director of operations. “It’s exactly the same price as the in-store drop off and it’s picked up and delivered at home twice per week.” Throw in Puritan’s top-notch customer service and no wonder readers choose it year after year as Richmond’s best. HandCraft Cleaners presents some tough competition offering many of the same services and making a name for itself in rug and linen cleaning. And Bill’s is a Carytown institution, frequented by the neighborhood faithful who like its friendly, quick service.