John Maher 
Member since Mar 14, 2013



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Re: “Punch Drunk

Oh the wonderful opinions of anonymous internet commenters. How I love to read your wise words.

I have no desire to "lecture" people on their beverage choice. I do, however, look forward to being able to expand a guests horizons when it comes to cocktails. If all you drink are lemon drops, fine. I don't care. But I will try to get you taste something that may be a little different with a similar flavor profile. Its funny that people tend to equate something new & different with "pretentiousness." But apparently all this means Im egotistical.

To Mr./Mrs. "RVA Eater." So sorry for all of our delays and that we aren't open yet, according to your timeframe. I'll go ahead and tell the city to push those special permits through. And I'll talk to CAR about approving our design to fit in an historical building in a more timely manner. Oh wait. No. No I won't do any of that because you and your anonymous opinion mean nothing to me. When you can fully grasp what it takes to open a restaurant, feel free to speak to me about it. Until then, save your breath. As to my Twitter feed, thats not "customer service." Those are my personal opinions. If you don't like it, don't read it.

17 likes, 19 dislikes
Posted by John Maher on 07/24/2013 at 6:30 PM

Re: “Cuts Both Ways

To be honest, it seems to me that the places that use groupons/living social type places typically are ones that tend to have "outdated" views on advertising. Most of the time, you can see this in their websites and use of social media. Not counting a desperate owner having to do whatever it takes to fill seats, there are other ways to market your assets without devaluing your product. A small business might put everything into a groupon, sell hundreds of them, and not be able to deliver a quality product because of the sheer excessive amount of people redeeming the deal. Its happened before. Restaurants have gone out of business because of doing a groupon.

As someone whose been in this industry for half my life, I constantly wish that things would go back to the days when I could just cook great food and not have to worry about BS like yelp and groupon. When no one cared when a chef spoke out about what goes on behind the kitchen doors, or anything for that matter. Back when the guest wasn't an entitled asshat that think we are their servants. We got into this business because we love what we do and like to make people happy through food. Its these kinds of comments from this article that kill us a little inside every time something like this comes along. If there ever comes a day when a yelp-like website comes along that lets chefs rate guests, I. Will. Rejoice.

2 likes, 3 dislikes
Posted by John Maher on 03/15/2013 at 1:49 AM

Re: “Cuts Both Ways

I think your analogy is flawed. Its more like "Ive built this house for you. Its a really great house." Then you (the guest) proceeds to say "Ok. I don't like the carpet. So take that away and replace it with the wood floors of this other house. Theres nothing wrong with the carpet, I just don't want it. Also, I don't like where the stairs are located, so go ahead and move those. Oh, and its not big enough and cost way more than I think its worth. So change that too. And if you don't do what I say, Im going to bash your job and profession online."

Thats whats its like.

3 likes, 3 dislikes
Posted by John Maher on 03/14/2013 at 9:29 PM

Re: “Cuts Both Ways

We work very hard to provide Richmond with great food & drinks in a hospitable atmosphere. Maybe for once, just go out to dinner and enjoy yourselves. Thats all we ask. Don't go in and demand to have your dish a certain way or say you have some made up food allergy or complain that the portion size was too small. Just come in, eat, drink, and have fun. Put the phone and camera down and enjoy the conversation of your dining companion or bartender. Don't treat us like we're your servant. We try to elevate and expand our dining culture here to make ourselves better. When an article like this comes along where we have a chance to express our opinions and concerns, don't take what we say personally. Cause we don't when you talk shit about us. We have a great community of chefs and industry folks. It benefits everyone if we make ourselves better and put Richmond on the map as a dining destination.

12 likes, 1 dislike
Posted by John Maher on 03/14/2013 at 7:30 PM

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